Customer Referrals

We work strongly from word of mouth referrals. We believe happy customers are our best advertising. If you're pleased with your web site, we would be grateful if you'd tell any of your friends who might consider using our service.

We believe a good working rapport with our customers is vital to creating web sites you can take pride in. To accomplish this, we work closely with you during all stages of the design process. If you have any questions or suggestions, please feel free to let us know! The web is a fascinating place, and we want the creation or update of your web site to be an enjoyable process. Above all, we want you to be happy with the end result.

What our friends and customers say:

We're always thrilled to hear back from you, our friends and customers. Happy clients are the best publicity we could possibly ask for!

"I was extremely satisfied with the professionalism and the quick turn around time. All my questions were answered in depth and promptly. Once I made some decisions things took shape very quickly. It was motivating to see things unfolding. I was finally able to get my website going. I've been talking about it for so long and Collie just took the project and made it happen. She has an easy manner and is a delight to work with."
-- Grace Furst, Hypnotherapist

"Thanks for all your help and responsiveness. You get an A++ for customer service! I really appreciate your responsiveness and careful explanations for those of us who are technically challenged -- me!"
-- Susan Urquhart-Brown, CEO of Career Steps, Oakland Career Consulting firm

"A huge thank you for your contribution to our "Breakfast With Santa"! The web site is awesome and we get compliments on it all the time. We look forward to a long and fun relationship!"
-- Dawn O'Neal, Michele Morse Reen, and Karlene Westfall, Breakfast with Santa charity organizers

(The Breakfast with Santa web site also won a Golden Web Award for 2003-2004 from the "International Association of Web Masters & Designers")

"We are getting lots of compliments on the web site. I have just been on it after not visiting for a while. I always think it is a true test of whether you are satisfied with something if you can come back to it and think, 'yes, that is good.' The site really is great. Thank you!"
-- Scott Rawson, Partner of C R Event Team in Wiltshire, England

"Your directions were great. You explain things so well, unlike many computer folks who try to communicate with us older, partially computer illiterate people. ... You do a great job!!"
-- Pat Lamont, Manager of Robert Collier Publications, a self-help inspirational book company

"I want to say how much I admire your work on the Aikido of Silicon Valley web site. I've been curious about ASV for some time since I've seen their demonstrations at the Cupertino Cherry Blossom Festival for several years. "My" dojo, Koan Dojo, has closed its location and I was surfing around and checking out various dojo web sites and I will probably visit ASV to take a class or two shortly."
-- Reiko Nakayama, Feng Shui by Reiko

"Although we had our web page concept in mind, we lacked the required skills to put them on the web in a professional manner. We needed both technical knowledge, as well as the creative eye to achieve our overall objectives. We also needed specific help with logo development.

I appreciated the thorough manner in which you researched our objectives and really dug into what we were trying to accomplish with the end product. In addition, you suggested new ideas (such as the photo thumbnail) which we had not considered. You effectively managed our budget and pushed the project along (logo development) to meet schedule. The end result was all that we wanted.

Viking now has a good looking presence on the web, which communicates effectively to the clients. The site, as published, is a good foundation for the image of our firm. As funding permits, we can build on this foundation to have something that truly benefits our customers."
-- Dave Huff, VP Operations, Viking Lighting, Inc.

"You took my marketing materials with my input on design and developed a good web site design. I have found it very easy to work with Laughing Collie Productions. You always check with a client to make sure they are getting what they want and are satisfied. You produce excellent work and spend time explaining to the client the steps and the process of what must be done. You operate with a written contract and charge reasonable rates. You certainly met my expectations."
-- James Lansing, Certified Professional Consultant and principal of San Francisco Management Group

"You designed an exquisite website that I am very proud of. You guided me beautifully through the process."
-- Candice S., Owner, San Francisco Bag Lady (this link leads to an example page, since the site is no longer live)

"WOW!!!!!! The website looks great. I am very pleased with it. GREAT job -- thank you so much."
-- Gloria Lynch, Gloria Lynch Bookkeeping

"Ruggels' Tutorials looks fantastic! Clean, crisp, and easy to navigate. I'm going to bookmark this."
-- Julie Thompson, Featherlady Studios

"The new [Robert Collier Publications] site is very good and complete. In French, we say: It's the Top."
-- Anita, owner of a French publishing company

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