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Frequently asked questions



"Why do you work Time & Materials, instead of 'fixed bid'?"

Time & Materials: more flexible in case of changes in plan or financial constraints, creating happier customers.

Visions, like people, change over time. Working on an hourly rate means the client can still change their mind on how they want the site to look, or have a bit of technical fine tuning done without difficulty.

Most of my business comes from word of mouth. In order for people to be willing to refer me to their friends, they must be happy with the web site I've created for them. Even something as simple as knowing their site looks good and works well now, yet will still grow easily in the future, can make a huge difference in client satisfaction.

Occasionally I have clients with financial constraints. I am happy to accommodate my clients' needs, and this is easy to do while working Time & Materials. We simply arrange how many hours they'd like me to work in any fixed time period, in order to suit their budget. They know their site will look good and work properly once it's done, and they can spread out payment accordingly, to match their financial needs.

I want to do the best work I can, both for my clients and for my personal desire to create quality work. A fixed bidder wants to do good work too, of course, but it's in their best interests to do the job as hastily as possible. This can result in web sites that aren't quite what the client wanted, or which work well only under one particular browser, or are nothing more than yet another template.

Working Time & Materials means we can create the interactive and dynamic site you want, one that showcases what is unique about you and your business. Furthermore, should you desire some change to improve your original site conception, or wish to add more functionality to your site, there's no wrangling over contracts or site definitions. The change is simply done to your satisfaction.

I am a consultant; I am not my clients' employee. In the United States this is a clearly established relationship between client and consultant, for both legal and tax purposes. The client will not have to pay health insurance or taxes on the contractor's wages, and both clients and contractors are responsible for maintaining this relationship. The IRS has a standard it maintains to determine whether business relationships are contractual or employment. I do several things from that list specifically to maintain my contractor status, and one of them is working Time & Materials.

These are the reasons I work on an hourly rate: I want my clients to be so happy with their web sites that they refer me to their friends.

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"Do you ever do any fixed bid work?"

We have done fixed bid work in the past, although we don't normally operate that way. If the scope of the project is well known and well defined, we might consider a fixed bid contract. Examples of such straightforward, clearly defined tasks are: a single edit done on every page of a site, or a fixed number of routine pages to be posted on the web, or putting up a simple brochure. Before considering such a bid, some Time & Materials work would probably be necessary to be sure a fair and correct value was assessed.

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"Where did the laughing collie come from?"

The owner of LCP ended up with the nickname "Collie" many, many years ago, due to both her last name, and her very handsome collie. He was her first dog, and had a lovely sense of humor, which she remembers with great fondness.

Several years ago she was creating artwork which couldn't be signed with written words. It was due to this restriction she came up with the "chop" or logo of the laughing collie, which she still uses today.

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"Why is 'herding cats,' from the About Us page, in purple?"

For those whose browsers don't permit acronym code, the phrase "herding cats" is highlighted because it is from a famous quote:

Computer programmers tend, by and large, to be quirky and highly individualistic. Trying to organize or manage such awkward characters is normally as thankless as herding cats.
-- John Naughton, "A Brief History of the Future"

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"What do the Chinese characters on the Asian style page in the Web Gallery mean?"

Note: you can see the page in question, opened up for you into a new viewing browser window, by clicking here.

A bit of research suggests the meaning of Chinese characters changes depending on how they are pronounced. Also, when selecting characters for names or ideals, the visual asthetic should be considered. Thus, in the spirit of learning and exploration, appropriate Chinese characters for the various professional specialties of LCP were chosen.

The character next to "Site Design" is called kai. It translates roughly (depending on how it is pronounced) as either "open; initiate, begin, start," or "generous." Next is lun, associated here with "Editing & Writing" because it signifies "debate; discuss; discourse." Finally, next to "Site Management" is li, which stands for "gains, advantage, profit, merit," or, depending on the tone used, "reason, logic; manage."

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